Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.
General Use
Our Wax Melts are made of a combination or blend of Soy, Paraffin, and or Coconut wax.
Always use an approved wax melt warmer. Never try to melt the wax in anything other than a proper Wax Melter.
We will be more than happy to help you in any way we can. The first thing to do is go to our Contact page and send us an email and briefly describe the issue you have having. We will get back to you in 24 hours or less.
Pricing
Yes, No matter the scent, all of our Wax Melts are just $5 each, for now.
Returns
Returns are only accepted if the item is unused or is damaged in transit. Please contact us via the contact form before you send the item back, A return must be approved before you send the item back to us.
Shipping
We use USPS, either Parcel Select, First Class, or Priority Mail. FedEx or UPS can be used if requested before your order is processed.
Typically the melting point for most wax melts is around 120 - 130 degrees, some slightly higher. Sitting in a mailbox or a hot vehicle they can begin to get soft and even start to melt. We have a cooling bubble wrap that we use to keep them cool enough to stay intact.