Shipping policy

SHIPPING POLICY

PROCESSING TIME:

The time I need to prepare an order for shipping varies. In most circumstances I will be able to ship out orders within 2-3 business days.

SHIPPING TIMES:

We use the United States Postal Service as our main shipping provider. If you would like us to use UPS or FedEx you must send us a message prior to your order so we calculate proper shipping rates.

North America: 5-7 business days after 48 hour processing time.

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office I have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package.

However, I always want to make sure you receive the order that you paid for so please contact me at cozyhomewaxco@gmail.com if you ever have any concerns with the status of your order.

U.S. ORDERS ONLY:

At the current time we are only selling to customers within the Continental United States. You must have an address within the United States.

CUSTOMS AND IMPORT TAXES:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.